Delivery Information

Ordered goods over 199lv.  are received at the indicated address by the User in the order from a freight forwarder free of charge on the territory of the Republic of Bulgaria.

2. When selecting a service for delivery and installation of air-conditioning equipment, it is delivered free of charge to the User's address on the day of installation.

3. The delivery time may vary depending on the location, mode of payment, type, number and weight of the goods, or the instant availability

4. In the event of delay of delivery, the Supplier is obliged to notify the User by telephone or in writing at the e-mail address specified in the order.

5. A registered order may be obtained from the User who has requested it or from a person authorized by him / her stated in the order.


Claims, denial of order and return of goods

1. The consumer has the right to make a claim in the following cases:

1. In case of non-compliance with the contract of sale;

2. Under a condition included in the warranty.